Returns & Exchanges
At BJ's PJs, we want you to be completely cozy in your purchase, which is why we offer a 30-day return window for all unwashed and unworn sleepwear. If your pajamas aren't the perfect fit, we are happy to provide a full refund or exchange to ensure your comfort.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your PJs
Place the unwashed, unworn items with original tags still attached into their original packaging or a secure mailer.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing